Frequently Asked Questions
In Canada, shipping is free for bulk items and all orders of $65 or more. Otherwise the price is set at $9.99.
Yes we ship worldwide!
It depends where you are. On average you will receive your package between 2-5 working days.
We have a delivery contract with Canada Post and the majority of our orders are sent with this company.
The majority of our shipments have a tracking number that you will receive upon confirmation of your order. For smaller bulk orders, we send Lettermail that does not contain a tracking number.
Yes, for the simple reason that there are no studies on the subject by ethics. For personal health issues, it's always best to talk to your healthcare professional. All of our teas come with a detailed ingredient list so you can ask your doctor if certain blends or ingredients are right for your condition.
The ingredient list and product specifications can be found on the website in the shop section by clicking on the products
No, our products do not contain allergenic ingredients.
However, please note that our herbal teas are not produced in certified allergen-free facilities.
No. Despite the fact that Labrador tea, our main ingredient, has the name “tea”, this plant has no theine or caffeine and even helps relaxation. Thus none of our infusions have any.
We advise you to consume the herbal teas within the first 12 months for the best experience, but they can last around 24 months. To maintain the freshness of the mixtures, always store them in an airtight container, in a cool place, away from light and humidity.
Yes, Labrador tea and some types of flowers have this texture when ground. They deliver even more flavor!
No, our herbal teas never contain added sugar or sweeteners, we keep all natural ingredients.
No, we do not add any flavoring to our infusions, because we want to offer authentic products that reflect the flavors specific to the ingredients.
Yes! Please note, however, that even if they do not contain gluten, our facilities are not certified gluten-free.
Our herbal teas are not certified organic, although they are hand picked from natural environments, due to the ingredients harvested from the forest being really difficult to certify. The other ingredients of our herbal teas are organic.