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Privacy policy

PRIVACY POLICY
The protection of your personal information is important to PilKi and that’s why we do everything in our power to protect the information you need to provide to access certain pages of our website. This Privacy Policy will help you understand how PilKi collects, uses and discloses your personal information.

By accessing this website, you consent, within the limits of this policy, to the collection and use of your information by PilKi.

Since the terms of this agreement may be changed at the sole discretion of PilKi, without notice, we advise you to visit this web page from time to time to keep you informed of changes. Your continued use of this web page will attest to your consent to any changes.

Type of information collected and how it is used: PilKi collects information to make it easier for our customers to browse our website. We collect two types of information:
Anonymous Statistical Information: When you access our website, PilKi will automatically collect, without your knowledge or consent, certain anonymous information (hereinafter referred to as “anonymous information”). This type of picking is done on most websites, and does not allow for personal identification. For example, PilKi uses cookies, which contain no personally identifiable information, but information for statistical purposes. It is possible for you at any time to no longer be subject to cookies by changing the configuration of your computer. However, some features of our website may not work, or some functions may be limited.
Personal Information: In order to use certain features of our website, you will be required to provide personally identifiable information (hereinafter referred to as “personal information”). You will be asked for your consent before collecting personal information. The reasons we collect information of this nature are:
Process, deliver and bill your order and track transactions;
Facilitate your purchases with our affiliated service providers;
Anticipate and resolve potential customer service issues;
Keep you informed about the latest changes to our services or products, as well as our new promotions.
PilKi expressly acknowledges that personal information collected will not be used for any other purpose unless you obtain your consent or are required to do so by law. The personal information collected will vary depending on your use of the website, but may include your name, address, email address, credit card number, credit history and telephone number.
Consent: We will not collect your personal information without your knowledge or consent. You may withdraw your consent at any time by sending your written request to info@pilki.ca. Upon receipt of your request, we will cease to use your personal information with reasonable notice that will vary depending on the type and use of information collected. You will then receive an email confirmation of the implications of this termination.
Information Sharing: PilKi will use your personal information only for the purposes described in this document. In addition, PilKi undertakes not to sell, share or disclose to third parties the personal information collected on this website, with the following exceptions:
Affiliate Service Providers: PilKi may share your personal information with third parties with which we are affiliated to provide you with better service. For example, we may share your credit card number with our banking provider to process your payment. Where PilKi uses the services of an affiliated service provider, it is expected that such third parties will comply with this Policy and all applicable privacy laws.

Where required by law: PilKi may share personal information collected when required by law, especially in response to a request from government authorities when such requests comply with legal requirements.
Statistical Analyzes: We may share aggregated statistical data with third parties for advertising or marketing purposes. No personal information will be disclosed in this way.
Protecting Your Information: We take very seriously the responsibility to protect the information you entrust to us. As a result, we limit access and use advanced technologies to protect your personal information against malicious intrusions. It should be noted, however, that while we are doing everything in our power to protect your information, no security protocol is 100% effective. If a violation of your personal information occurs, we will notify you as soon as possible.
Right of verification of information: You have the right to consult your personal information collected by PilKi. If you wish to avail yourself of this right, send your request to info@pilki.ca. We reserve the right to charge reasonable administrative fees to access your information.
Children under 13 years of age: Because we care about the privacy of children, we do not knowingly collect their personal information.
If you no longer wish to receive our emails, please update your preferences to MY ACCOUNT
Miscellaneous: This Privacy Policy shall be governed by and construed in accordance with the laws of the Province of Quebec, without regard to conflict of laws principles. PilKi and you agree to the exclusive jurisdiction of the Province of Quebec.
This Privacy Policy and the Terms of Use constitute the complete agreement between the parties and there is no other verbal or written agreement or representation regarding the subject matter hereof.